- A full BioMed Inspection and Certificate of Approval
- A full diagnostic report including a list of any repairs that need to be made
How does it work?
When you put a BioMed service product into your cart and purchase it, we email you a paid shipping label within 24-48 hours after purchase.
Simply pack up your machine carefully using bubble wrap, packing peanuts and an adequately sized box, print out and apply the shipping label we eMailed you, and drop the box off at your local FedEx, UPS, or USPS location, depending on your packing slip.
You'll know exactly where your equipment is the whole time because you'll already have the tracking number.
Once the equipment arrives at our warehouse, the BioMeds will carefully unpack it and get to work calibrating your machine and performing preventative maintenance procedures and running diagnostics.
What if my equipment doesn't pass inspection?
If your equipment is broken or damaged in a way that impairs its functionality, we will contact you immediately.
NO REPAIRS WILL BE MADE WITHOUT YOUR CONSENT! This is a promise! If you'd like our BioMeds to repair your equipment after speaking with them directly and discussing your options, then we will create a repair estimate for your approval before beginning the work.
Once your calibration and preventative maintenance has been completed, we will re-pack your equipment and ship it back to you. The tracking number will be emailed to you so you'll know when to expect your machine. Your equipment will be accompanied by a full diagnostic report and BioMed certification of inspection. We also attach a small sticker with the inspection date and expiration to the back of each machine to make things easy for you.
If you want to make sure your equipment doesn't get damaged in shipping, the best way is to make sure you pack it carefully. Here's a video showing you how with great step-by-step instructions: