How do I return an item?

Not happy with your purchase?

Packing BoxesProduct didn’t work for you? No problem; we’d be happy to offer you a return!

Simply give us a call Mon-Fri 8am-5pm EST at 1 (888) 228-7564 or email Returns@IntegrisEquipment.com anytime to request your RMA number and get started.

All returns require authorization prior to being received, which is issued in the form of an RMA number. Your RMA number is how we track your return in our system, so make sure to include it in any communications and shipments.

Standard returns are subject to standard restocking fees. Your Integris representative will let you know if your return is subject to a restocking fee and the amount when you request your RMA number. Customers are responsible for return shipping costs, and all returns must be received within 30 days from the day an RMA is issued.

In order to qualify for a refund, your item must be returned in brand new condition and must still be in its original packaging. If your item does not meet these standards, your return may be denied.

Most returns are completed quickly and easily, with refunds being issued in the payment method tendered to make the original purchase. If you have any questions or concerns, give us a call Mon-Fri 8am-5pm EST at 1 (888) 228-7564 to discuss options with a friendly member of our staff.


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